It is important to read these terms before using Planetbet. You will find all the information regarding membership, deposits, withdrawals, bonuses, and responsible gaming here.
By using Planetbet's website, mobile app, or any of our services, you agree to abide by these Terms & Conditions. These terms constitute a legally binding agreement between Planetbet and you.
These Terms & Conditions may be updated from time to time. If changes are made, we will notify you by email or through a platform notification. Continued use of the platform after the updated terms take effect will be considered as your acceptance of the new terms.
Important: Planetbet's services are available to individuals aged 18 and above only. Opening or using an account by a minor is strictly prohibited.
To open an account on Planetbet, you must register with accurate and truthful information. Planetbet reserves the right to close any account registered with false or incorrect details.
Each individual may only register one account. If multiple accounts are found under the same person, all accounts may be terminated and any accumulated balance may be forfeited.
Planetbet reserves the right to suspend or terminate any account at any time without providing a reason, particularly where there is evidence of a breach of these rules.
We support a range of mobile banking and bank transfer methods for deposits on Planetbet. Funds are typically credited to your account within a few minutes of a successful deposit.
Planetbet will never ask for account numbers by phone or message for deposit purposes. If anyone claims to represent Planetbet and requests your account details, please be cautious.
Withdrawal requests on Planetbet are generally processed within 24 hours. Larger withdrawal amounts may require additional verification, which could extend the processing time slightly.
You will be given the opportunity to withdraw your balance before an account is closed; however, if the reason is a rule violation, the balance may be forfeited.
Planetbet regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms. It is important to read the specific terms of a bonus before claiming it.
In any bonus-related dispute, Planetbet's decision shall be considered final.
The following activities are strictly prohibited on the Planetbet platform:
Any violation of the above rules will result in immediate account closure and may lead to legal action where necessary.
Planetbet takes responsible gaming very seriously. Gaming is meant for entertainment, and we are committed to ensuring it never becomes an addiction.
Planetbet never encourages anyone experiencing illness or financial hardship to gamble. For more information, please visit our Responsible Gaming View the page.
Planetbet strives to provide the highest quality service; however, Planetbet is not directly liable for losses resulting from technical errors, server outages, or third-party issues.
If you have a dispute regarding a game result, please contact Planetbet's customer support. All disputes are resolved within 30 business days wherever possible. Planetbet's decision on dispute resolution is final.
For any complaints or disputes, reach out to our 24/7 live chat support. We're always here for you.
Planetbet takes the protection of your personal information very seriously. Your data is used solely for service delivery, identity verification, and compliance with legal obligations.
To learn more, visit our Privacy Policy Read the page.
If you have any questions about our terms, our support team is always ready to help.
Every policy we have is designed to protect our players and ensure the best possible experience.
All your data and transactions are secured with 256-bit SSL encryption. Your information is always safe.
Planetbet operates under an internationally recognized license. All games are audited by independent third parties.
All our terms and conditions are written clearly. There are no hidden charges or undisclosed terms.
Withdrawals are guaranteed to be processed within 24 hours. Receive your winnings without delay.
Get help in Bengali at any time. Our support team is available day and night to assist you.
We work against gaming addiction. Deposit limit and self-exclusion features are available for everyone.
Answers to the most frequently asked questions about our Terms & Conditions