Planetbet believes gaming should be a source of fun and entertainment. We encourage every player to play responsibly and are ready to help whenever needed.
Responsible play means gaming with an understanding of your limits and keeping things in control. Gaming should be an enjoyable way to spend your time, not the central focus of your life. When gaming starts to negatively affect your finances, relationships, or mental health, that is a sign something is wrong.
Planetbet takes responsible gaming seriously. We want every player to enjoy gaming safely, happily, and within their own limits. To help with that, we provide a range of tools and support to keep your gaming habits in check.
Keep in mind: Gaming is never a solution to financial problems. Chasing losses by playing more typically leads to even greater losses.
Planetbet is more than a gaming platform — it is a community that puts player wellbeing first. We actively work to raise awareness and keep the door open for anyone who needs support.
Gaming addiction does not happen overnight — it builds gradually. Watch out for these warning signs:
If you notice two or more of the signs above in yourself, please reach out to Planetbet's support team or seek professional help.
Planetbet has built several tools directly into the platform to help you stay in control of your gaming habits. They are completely free to use and can be activated at any time.
Set a daily, weekly, or monthly deposit cap. If you reach the limit, the system will automatically block any further deposits.
Decide in advance how long you want to play in a single session. Once that time is up, Planetbet will automatically send you a reminder.
Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
Close your account for a minimum of 6 months or permanently. This duration cannot be shortened by you.
If your losses exceed a set amount, the system will automatically end your session.
View your complete gaming and financial history for the past 30, 90, or 180 days at any time.
To activate these tools, go to your account settings or contact our 24/7 customer support.
Planetbet strictly prevents anyone under 18 from gaming. Age verification is mandatory at registration, and a national ID or birth certificate may be required.
If anyone under 18 lives in your household, use parental control software to restrict their access to Planetbet on computers or mobile devices.
Responsible gaming is not just about avoiding problems — it is about building healthy habits. A few simple tips:
If you have any concerns or issues related to gaming, talk to us now.
We do not just talk about it — we act on it. Every player's wellbeing is our top priority.
A strict age verification process at registration ensures that only users aged 18 and above can access Planetbet.
Set your own daily, weekly, and monthly deposit limits. Once a limit is reached, the system automatically blocks further deposits.
Temporarily or permanently close your account whenever you choose. During this period, no marketing messages will be sent to you.
If our system detects unusual gaming patterns, it automatically triggers an alert and the support team will reach out if necessary.
Talk to us about any gaming concerns. Our trained support team is always here for you — no judgment.
Responsible gaming tips and information are shared regularly to help players stay informed.
Answers to the most frequently asked questions about gaming problems and support
Register at Planetbet and use our responsible gaming tools to enjoy a safe and enjoyable gaming experience.